Refund Policy

Refund Policy

 

Refund Request Type of Refund
Courses paid by credit card older than 120 days  Giftcard code issued in the amount of purchase.  This can only be used in the PDC.
Courses paid by credit card less than 120 days  Amount is refunded back to the credit card used for purchase.
Credit card payment processed in different fiscal year Giftcard code issued in the amount of purchase.  This can only be used in the PDC.
Courses paid with CEU credit CEU credit used is restored to member account.  The CEU credits will expire on 12/31 of the current year. If a person is currently a non-member - any purchases paid with CEU credits are not eligible for refund.

NATA also reserves the right to Retire a Course if it in some way becomes Invalid.

Refunds will be issued for Courses that have not been completed (Assessment / Exam not taken) in the form of the original payment; if less 120 days of purchase, within the same fiscal year,
OR for any Course, that has Technical Issues with video or sound.

NATA also reserves the right to change this policy without notice.